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Jobs at Intelligent Logistics

Freight Forwarding Opportunity - Domestic/Transport Experience

Location: Austin, TX

Department: Logistics/Freight Forwarding

Type: Full Time

Min. Experience: Experienced

This is a GREAT opportunity for a candidate with Domestic/Transport Freight Forwarding experience. Come join our happy team! 

Do you want to be a part of an exciting culture? Intelligent Logistics, a fun loving, fast growing Austin-based company, is looking for "A" level candidates for our open Freight Forwarding position.  Our company’s accolades include:

  • 2016 Best Places to Work, Austin Business Journal
  • 2017 Top Work Places, Austin American Statesman
  • 2017 Austin Fast 50, Austin Business Journal
  • 2017 INC 5000, INC Magazine, Honor Award Recipient 

Our company exists to take the often complex world of cargo transportation and make it SIMPLE for our clients so they become more successful, and we do this by living our 5 Core Values: 

1.) Happy Team ("A" Players Only) 
2.) Happy Clients (Long Term Relationships) 
3.) Commitment to Excellence (Great, NOT Good) 
4.) Self Driven Continuous Improvement (Learning and Growing) 
5.) Integrity (Honest, Ethical, Respected)

Intelligent Logistics offers competitive medical, dental and vision benefits for this position, with 80% employer paid premium for our team members. Intelligent Logistics offers benefits including fully paid employee premium life and disability insurance. In addition, our company offers generous paid time off, a 401k with company match, free snacks and amazing company events.

We look forward to hearing from qualified candidates who share these ideals.

Essential Functions:

  • Represents Intelligent Logistics, LLC. and Mainfreight services in offering unparalleled customer service.
  • Focuses on “Happy Clients” and ensures effective and proactive client communications. Works to actively build client relationships.
  • Makes bookings with various road, ocean, and air carriers
  • Coordinates and tracks shipments
  • Maintains system data integrity
  • Ensures shipment routings are completed to meet deadlines
  • Ensures all international forwarding documentation is completed accurately
  • Liaise with other departments to maintain effective workflow
  • Focuses on the daily obtainment of the role’s measurable accountabilities/ KPI’s, including, but not limited to ensuring effective client communications, shipment integrity, shipment milestone follow-up and service failure escalations.
  • Handles shipment milestone concerns offering effective and innovative solutions. Escalates to Team Supervisor or Operations Manager as appropriate.
  • Corresponds with overseas partners on shipment transactions to ensure service requirements are being met and exceeded
  • Understands, follows, and maintains accurate records with ISF, Telex Release, AES, and HazMat requirements.

Other Responsibilities:

  • Performs other work-related duties as assigned.
  • Schedule: Full-time, hourly
  • Travel: Minimal, 10% to 15% of the time, mostly between Austin/San Antonio
  • Employee Status: Non-exempt, Regular

Key Criteria/Requirements:

Prior industry experience (one to three years) with a focus on freight forwarding imports/exports (air/ocean) and or domestic transport is required. College degree and/or industry certification is preferred. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint). Demonstrated ability to be reliable, professional and punctual. Capable of exceptional customer service.


Tasks, duties and responsibilities as listed in this job description are not exhaustive.  Intelligent Logistics, LLC, hereafter referred to as “The Company”, at its sole discretion and with no prior notice, may assign other tasks, duties and job responsibilities. Equivalent experience, skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.  Nothing in this job descriptions should be construed to create an employment contract.

FLSA status:              Non-exempt  

Physical Requirements:  Position requires - ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time.  The noise level in the work environment is low.

Intelligent Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.


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