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Jobs at Intelligent Logistics

Freight Forwarding Coordinator - $13-$15 per hour

Location: Austin, TX

Department: Freight Forwarding

Type: Full Time

Min. Experience: Entry Level

Job Title:  Freight Forwarding Coordinator

Department:  Freight Forwarding                                   

Reports To:  Director of Freight Forwarding

Mission of the Position:     

The primary role of the Freight Forwarding Admin is to provide unparalleled customer service (internal and external) in alignment with our core values. This role Is key to our organization as it provides support to our Freight Forwarding Department, wears many different administrative hats and provides unparalleled customer service to our clients (internal and external).

Essential Functions:

  • Represents Intelligent Logistics, LLC. and Mainfreight services in offering unparalleled customer service.
  • Focuses on “Happy Clients” and ensures effective and proactive client (internal and external) communications and deliverables.
  • Handles general freight forwarding administrative functions including but not limited to tracking freight, daily activity logs, invoicing, data entry, and general system fulfillments.
  • Assists the Director of Freight Forwarding operations with daily tasks such as client Excel reports, claims management, and weekly KPI (Key Performance Indicators) analysis.
  • Provides general assistance via tasks including; lunch ordering, errand running, general research, presentation preparation and general organization of departmental calendars/events.

Complete special projects, duties and tasks as assigned.
All other duties as assigned.


Other Responsibilities:

Performs other work-related duties as assigned.

Schedule: Full-time, hourly

Travel: Minimal, 10% of the time, mostly between Austin/San Antonio

Employee Status: Non-exempt, Regular


Key Criteria/Requirements:

Prior professional office coordinator or administrative experience of 1-3 year is required, with office and executive management experience being preferred. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint; CargoWise knowledge a plus. Demonstrated ability to be reliable, professional and punctual. Capable of exceptional customer service, has proven time management skills and had proven track record of completing deliverables on-time.


Disclaimer: Tasks, duties and responsibilities as listed in this job description are not exhaustive.  Intelligent Logistics, LLC, hereafter referred to as “The Company”, at its sole discretion and with no prior notice, may assign other tasks, duties and job responsibilities. Equivalent experience, skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.  Nothing in this job descriptions should be construed to create an employment contract.

FLSA status:              Non-exempt  

Physical Requirements:  Position requires: ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time.  The noise level in the work environment is low.

Intelligent Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.


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